FAQs

Ticket FAQ

  1. How can I activate my ticket?
  2. Ticket touts
  3. Can I bring my child even if he/she has no ticket?
  4. Where do I get my wristband?
  1. How can I activate my ticket?
    Find all information on ticket activation here.
  2. Ticket touts
    We advise you against purchasing your tickets from third parties or other sources. Often the tickets will be offered at inflated prices and they may be counterfeit.
  3. Can I bring my child even if he/she has no ticket?

    Unfortunately not. Without a valid Kids Ticket, Junior Ticket or Festival Ticket babies and children are not allowed to enter the festival area. Even when parents have a valid ticket, babies and children need to have a valid ticket on their own. Kids Tickets & Junior Tickets are available here.

  4. Where do I get my wristband?
    Entry to the event is only possible with a valid admission ticket or an unbroken festival wristband. When you first enter the festival, show your ticket and exchange it for a wristband which entitles you to admission to the event for the duration stated on your ticket

    The band is to be worn on the wrist. Unsealed or damaged wristbands will no longer be valid. On entry to the event, a security check will be undertaken by security staff.

Festival FAQs

  1. Bags: no backpacks or large bags allowed
  2. Drinks, food and other items
  3. Earplugs/noise protection
  4. Photography/audio and video recording
  5. When will the lineup be announced?
  6. Cup deposits
  7. Crowdsurfing
  1. Bags: no backpacks or large bags allowed
    Due to security measures you only can bring these kind of bags:
    • • belt bag / bum bag
    • • gym bag / gym sack
    • • tote bag

    Backpacks and large bags (far bigger than A4 format, 21 x 29,7 cm) are not allowed.
    Please bring only what you really need on the festival site. This helps to reduce the waiting time at the entrances for everyone.


    You are allowed to bring a bag and a baby buggy per child. Due to security measures please expect longer waiting times. Thank you for your understanding.

  2. Drinks, food and other items

    Bringing any of the following onto the event site is forbidden: glass containers of any type (including parfum bottles), canisters, cans, PET bottles, Tetra Paks and/or other drink containers, camel baks, backpacks or large bags, your own food, rigid packaging, cooler bags, any other heavy containers, flares, tear gas, pepper spray, flag poles, sticks chains, cartridge belts, pyrotechnical materials, weapons of any sort and any other dangerous objects (spiky, sharp, hot etc.).

    Baby buggies may be brought onto the festival site via the Family Check-In, Entrance B.

    Sufficient culinary alternatives will be provided at Lollapalooza for people with allergies.

  3. Earplugs/noise protection
    The sound volume of the concerts may pose a risk of damage to hearing and health. We recommend that earplugs are used. In particular, we would like to remind parents to ensure they protect their small children’s hearing, for example by using special headphones.
  4. Photography/audio and video recording
    Taking photographs in a private capacity is basically permitted. Only 35mm cameras and mobile phones with camera functions are allowed. Cameras with a zoom lens or with video functions as well as recording equipment (MP3/MP4-recorder, dictation equipment etc.) of every type are not allowed. Generally all types of recordings without the explicit permission of the promoter or of any artist are forbidden and the publicity of such recordings will be dealt with a penalty.
  5. When will the lineup be announced?
    We will announce our lineup in 2018. Sign up for our E-List and receive all updates on our next Lolla acts!
  6. Cup deposits
    On the festival grounds, drinks are dispensed only in plastic cups for which a deposit is charged.
  7. Crowdsurfing
    Crowdsurfing, stage diving, pogoing and climbing on the stage and cross beams is prohibited. Failing to obey this regulation may lead to expulsion from the event.

General FAQs

  1. Consideration / right to refuse entry / instructions
  2. Pets
  3. Medical care
  4. Environment
  5. Will there be a camping site at Lollapalooza Berlin?
  6. What about Volunteers at Lollapalooza Berlin?
  7. Kids without supervision
  8. Protection of young persons
  9. What about accessibility?
  1. Consideration / right to refuse entry / instructions
    To ensure that everyone is able to enjoy their experience at the festival with lasting memories, we request that all visitors exercise tolerance, consideration, moral courage and provide help in emergencies.
    Each person should attempt to make their own contribution, because the security and integrity of the festival visitors is paramount. Consequently, the event organiser and its authorised third parties have the right to refuse entry throughout the festival grounds. The instructions of the security staff must be obeyed.

    Anybody wearing clothing bearing highly contemptuous, homophobic or right-wing slogans will not be permitted access to the site and the cost of their ticket will not be refunded. People who draw attention to themselves at the festival by behaving in a deliberately contemptuous, homophobic or right-wing manner will immediately be expelled from the grounds without refund.
  2. Pets
    Dogs and other animals may not be brought onto the festival grounds.
  3. Medical care
    Paramedics will be on duty at the festival to provide aid in case of emergency. Their location will be signposted. If you are a diabetic, make sure you bring sufficient insulin with you and take care to eat appropriately at the food stands. Paramedics will be on duty at the festival in case of emergency. Check out our area map for location details.
  4. Environment
    Please keep the environment clean and use the available rubbish bins. Thank you!
  5. Will there be a camping site at Lollapalooza Berlin?
    There is no camping site at Lollapalooza Berlin.
  6. What about Volunteers at Lollapalooza Berlin?
    You can apply as a volunteer in summer 2018. We would be happy to welcome you in our team and look forward to your applications!
  7. Kids without supervision
    If you see little ones roaming the festival site on their own, come to our Kidzapalooza check-in. We’ll sort it out!
  8. Protection of young persons
    The provisions of the German Protection of Young Persons Act are in force on the festival grounds.

    Children up to the age of 10 may enter the festival free of charge when accompanied by a paying parent. An additional ticket must be issued for every child under the age of 10. Kids Tickets and Junior Tickets can be ordered here. The contingent of these tickets is limited.

    Children and young people aged from 11 to 15 may enter the festival if accompanied by a carer or person with parental authority. The latter is any person above the age of 18 who is responsible for caring for the child, either permanently or for a defined period of time. A person with parental authority is to carry with them written proof of their position, as well as a copy of the ID of the legal carer. The form required to delegate parent/guardian authority can be found here.

    A special Junior Ticket is available at Lollapalooza Berlin for EUR 30 (including fees and VAT), and is valid for children and young people aged 11 to 14. Without a valid Kids- or Festivalticket Babys and Kids are not allowed to enter the festival area. Even when parents have a valid ticket, babys and kids need to have a valid ticket on their own.

    Accompanied by their guardian, children under the age of 16 are permitted unrestricted access to the festival grounds. We have also created a special area at the Lollapalooza especially for our young fans and their families − Kidzapalooza.

    Young people aged 16 and over are permitted unaccompanied entry throughout the festival.
  9. What about accessibility?
    Ticket holders with a severe disability pass with a code B, may be accompanied free of charge by an accompanying person. Whereas no extra ticket is required for the accompanying person, you will have to register in advance. A registration form will soon be available here.

    Festival visitors from abroad, who do not have a code B in their disability pass but need an accompanying person, should also send their request through this registration form.

    We always ask you to register in advance in order to make your time at the Lollapalooza Berlin as pleasant as possible.


    At Lollapalooza, there will be a barrier-free check-in, barrier-free toilets and platforms in front of all the stages.